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Forventes på lager: 28-01-2001
A guide to creating customer-oriented measurements. It explores the use of general performance measurement as a management tool for control, customer satisfaction and business improvement, and addresses the procedures for identifying, designing, monitoring and using measurements.
| Forlag | Taylor & Francis Ltd |
| Forfatter | David Wealleans |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 28-01-2001 |
| Første udgivelsesår | 2001 |
| Originalsprog | United Kingdom |
| Sideantal | 190 |
| Indbinding | Hardback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 190 pages |
| Mål | 246 x 174 |
| ISBN-13 / EAN-13 | 9780566083495 |