The World of Customer Service
(Bog, Paperback / softback, Engelsk)
Forlag:
Cengage Learning, Inc
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9780840064240
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Beskrivelse
Helps you teach your students exemplary customer service practices which is used by professionals in various types of organizations and demonstrate how these skills are critical to reaching company goals, dealing with problems and complaints, and satisfying customers.
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Alle detaljer
| Forlag | Cengage Learning, Inc |
| Forfatter | Pattie (Northern Arizona University) Gibson |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgave | 3 ed |
| Udgivelsesdato | 20-06-2011 |
| Første udgivelsesår | 2011 |
| Originalsprog | United States |
| Sideantal | 224 |
| Indbinding | Paperback / softback |
| Forlag | Cengage Learning, Inc |
| Sideoplysninger | 224 pages |
| Mål | 273 x 216 x 10 |
| ISBN-13 / EAN-13 | 9780840064240 |