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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

(Bog, Paperback / softback, Engelsk)
Forfattere: Don Tapping, Tom Shuker
Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
Forlag: Taylor & Francis Inc

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Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas

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Alle detaljer

Forlag Taylor & Francis Inc
Forfattere Don Tapping, Tom Shuker
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 20-02-2003
Første udgivelsesår 2003
Illustrationer disclaimer sent - cover colors 187 9/10 - All corrected text & cover files to Printer
Originalsprog United States
Sideantal 176
Indbinding Paperback / softback
Forlag Taylor & Francis Inc
Sideoplysninger 176 pages
Mål 278 x 217 x 14
ISBN-13 / EAN-13 9781563272462