Bemærk: Kan ikke leveres før jul.
Forventes på lager: 14-01-2003
Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share.
| Forlag | John Wiley & Sons Inc |
| Forfattere | Waldemar Schmidt, Gordon Adler, Els van Weering |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 14-01-2003 |
| Første udgivelsesår | 2003 |
| Originalsprog | United States |
| Sideantal | 208 |
| Indbinding | Hardback |
| Forlag | John Wiley & Sons Inc |
| Sideoplysninger | 208 pages |
| Mål | 234 x 155 x 19 |
| ISBN-13 / EAN-13 | 9780470848234 |