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Combine the leading approaches of Lean Six Sigma and appreciative inquiry with this unique framework for business improvement and organisational change.
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This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
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Organizational Culture and its Impact on Continuous Improvement in Manufacturing presents detailed insights into recent studies, providing solutions that can be scaled up at a global level.
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Unlock the secrets to optimizing manufacturing processes with this guide to process validation. Designed for industry... Læs mere
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Projects for continuous improvement are prevalent in today's business landscape. However, individual and... Læs mere
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This book provides a primer for those leading change on the foundations of change management and... Læs mere
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Gain practical, clause-by-clause insights into aviation, space, and defence Quality Management Systems by using this guide to mastering AS 9100D, EN 9100:2018, and ISO 9001:2015.
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Volumes have been written on the need for high-quality data to support organizational decision-making. Navigating the Data... Læs mere
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This volume focuses on the broad scope of systems engineering and recent energy technology developments as they relate to the oil and gas industry, which remains a lifeline to communities around the world.
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A lot of managerial finessing is needed to handle the present era of the operations of the oil and gas industry,... Læs mere
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This guide illustrates Digital Mix VSMs created with the eVSM Mix software, shows how to use them analytically for "what-if" studies, and highlights best practices for deployment.