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This book presents a big-picture overview of the entire Shingo improvement process. It fully discusses the needs and benefits... Læs mere
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Uses managerial familiarity with quality management to provide a framework for managing a company's responsibilities to stakeholders and the natural... Læs mere
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Supervision is a leveraged activity. When we develop the supervisor, we enhance the productivity of the whole workgroup. This book teaches both... Læs mere
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Tourism Destination Quality: Attributes and Dimensions critically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality.
Bemærk: Kan ikke leveres før jul.
Bemærk: Kan ikke leveres før jul.
Bemærk: Kan ikke leveres før jul.
The New and Definitive User’s Guide to Lean Six Sigma
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Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization. This book defines program... Læs mere
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Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an... Læs mere
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Why don’t things always go as planned? When our actual plans deviate from our intended plans, we usually experience some type of undesirable or... Læs mere
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Bemærk: Kan ikke leveres før jul.
Building on the concepts covered in Kaizen Teian 1, this second volume examines how to implement Kaizen Teian - a continuous... Læs mere