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Serviceerhverv
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Knowledge-Based Services, Internationalization and Regional Development (Bog, Hardback, Engelsk)The acquisition and management of information is central to the operation and marketing of many organizations. In this book, an... Læs mere
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Crisis Management in the Tourism Industry: Beating the Odds? (Bog, Hardback, Engelsk)By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises, both natural and people-made, in the tourism industry.
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Planning for Ethnic Tourism (Bog, Hardback, Engelsk)There is growing concern in many places about how to balance the use of ethnicity as a tourist attraction with the protection of minority cultures and the promotion of ethnic pride. Despite the fact that a substantial literature is devoted to the impacts of ethnic tourism.
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Brand New Ireland?: Tourism, Development and National Identity in the Irish Republic (Bog, Hardback, Engelsk)By examining tourism in the Republic of Ireland over the past 20 years, Michael Clancy provides a detailed understanding... Læs mere
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Tourists, Signs and the City: The Semiotics of Culture in an Urban Landscape (Bog, Hardback, Engelsk)Drawing upon the literature of landscape geography, tourism studies, cultural studies, visual studies and philosophy, this book offers a multi-disciplinary approach to understanding the interaction between urban environments and tourists.
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E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice (Bog, Hardback, Engelsk)This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.
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E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice (Bog, Paperback / softback, Engelsk)This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.
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The Economics of U.S. Health Care Policy: The Role of Market Forces: The Role of Market Forces (Bog, Hardback, Engelsk)Places the issues and economic analysis of the health care industry in the context of market forces driving the... Læs mere
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The Economics of U.S. Health Care Policy: The Role of Market Forces: The Role of Market Forces (Bog, Paperback / softback, Engelsk)Places the issues and economic analysis of the health care industry in the context of market forces driving the... Læs mere
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Handbook of Sports Economics Research (Bog, Hardback, Engelsk)Covering both team and individual sports that include tennis, golf, and motor racing, this handbook explores what we know, what we do not know, what is stable, what... Læs mere
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Emotional Labor: Putting the Service in Public Service (Bog, Hardback, Engelsk)Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories from the trenches gleaned through interviews, focus groups, and survey data.
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Emotional Labor: Putting the Service in Public Service (Bog, Paperback / softback, Engelsk)Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories from the trenches gleaned through interviews, focus groups, and survey data.
Levering: Skaffevare (forvent 14 - 30 hverdage)
