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Serviceerhverv
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Service Innovation: Novel Ways of Creating Value in Actor Systems (Bog, Paperback / softback, Engelsk)This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research.
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Managing Humanitarian Logistics (Bog, Paperback / softback, Engelsk)It examines how humanitarian logistics and supply chains play a key role, focusing on rapidly delivering the correct amount of goods, people and monetary resources to the... Læs mere
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Handbook of Tourism and Quality-of-Life Research: Enhancing the Lives of Tourists and Residents of Host Communities (Bog, Hardback, Engelsk)Tourism bureaus and government agencies are increasingly interested in issues of sustainable tourism, specifically in understanding and measuring the impact of tourism on the quality of life of the residents of the host communities.
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Integrating Agriculture, Conservation and Ecotourism: Societal Influences (Bog, Hardback, Engelsk)Agroecology not only encompasses aspects of ecology, but the ecology of sustainable food production systems, and related societal and cultural values.
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The EU Services Directive: Law or Simply Policy? (Bog, Hardback, Engelsk)The EU Services Directive is difficult to achieve without also affecting issues of national social policy, closely related to the welfare state. In this... Læs mere
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e-Consumers in the Era of New Tourism (Bog, Hardback, Engelsk)This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism.
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Good Faith in Insurance and Takaful Contracts in Malaysia: A Comparative Perspective (Bog, Hardback, Engelsk)The adequacy of the Insurance Act 1996 (Malaysia), the Takaful Act 1984 (Malaysia), the Financial Services Act 2013... Læs mere
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The Development of Service Economy: A General Trend of the Changing Economy in China (Bog, Paperback / softback, Engelsk)This book focuses on service economy development, particularly on how an industrial economy evolves into a service economy.
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Manufacturing Servitization in the Asia-Pacific (Bog, Paperback / softback, Engelsk)Servitization is a fairly recent trend in the manufacturing industry: some American and European manufacturing companies have successfully transformed to... Læs mere
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TA-Q-BIN: Service Excellence and Innovation in Urban Logistics (Bog, Paperback / softback, Engelsk)Each of the six unique cases serves as an independent teaching case for undergraduate and graduate students, describing the particular... Læs mere
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The Life Insurance Industry in India: Current State and Efficiency (Bog, Hardback, Engelsk)It discusses the evolution and changing features of the Indian insurance industry in 3 phases: phase I from 1818 to 1956, phase II from 1956 to 2000 (known as the nationalisation period) and phase III post 2000 (called the post reform period).
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Green Fashion Retail (Bog, Hardback, Engelsk)This book focuses on sustainability in fashion retail, which is fast becoming the pivot point of future fashion retail strategies.
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