Customer Relationship Management: The Foundation of Contemporary Marketing Strategy (Bog, Hardback, Engelsk)

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

(Bog, Hardback, Engelsk)
Forfattere: Roger J. (DePaul University Baran, Robert J. (DePaul University Galka

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This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important, aspect of marketing strategy.

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Alle detaljer

Forlag Taylor & Francis Ltd
Forfattere Roger J. (DePaul University Baran, Robert J. (DePaul University Galka
Type Bog
Format Hardback
Sprog Engelsk
Udgave 2 ed
Udgivelsesdato 15-12-2016
Første udgivelsesår 2016
Illustrationer 40 Tables, color; 52 Line drawings, color; 52 Illustrations, color
Originalsprog United Kingdom
Sideantal 456
Indbinding Hardback
Forlag Taylor & Francis Ltd
Sideoplysninger 456 pages, 40 Tables, color; 52 Line drawings, color; 52 Illustrations, color
Mål 213 x 262 x 26
ISBN-13 / EAN-13 9781138919518