Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected Afri... (Bog, Hardback, Engelsk)
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Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

(Bog, Hardback, Engelsk)
Forfattere: Robert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame
Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries
Forlag: Taylor & Francis Ltd

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Beskrivelse

This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa’s development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.

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Alle detaljer

Forlag Taylor & Francis Ltd
Forfattere Robert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 26-02-2024
Første udgivelsesår 2024
Illustrationer 1 Tables, black and white; 7 Line drawings, black and white; 7 Illustrations, black and white
Originalsprog United Kingdom
Sideantal 110
Indbinding Hardback
Forlag Taylor & Francis Ltd
Sideoplysninger 110 pages, 1 Tables, black and white; 7 Line drawings, black and white; 7 Illustrations, black and w
Mål 229 x 152
ISBN-13 / EAN-13 9781032688459