Designing the Best Call Center for Your Business
(Bog, Paperback / softback, Engelsk)
Forlag:
Taylor & Francis Ltd
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9781578203130
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Beskrivelse
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
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| Forlag | Taylor & Francis Ltd |
| Forfatter | Brendan Read |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgave | 2 ed |
| Udgivelsesdato | 02-01-2005 |
| Første udgivelsesår | 2005 |
| Originalsprog | United Kingdom |
| Sideantal | 300 |
| Indbinding | Paperback / softback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 300 pages |
| Mål | 228 x 156 x 24 |
| ISBN-13 / EAN-13 | 9781578203130 |