Digital Transformation in the Customer Experience

(Bog, Hardback, Engelsk)



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Beskrivelse

Discusses how digital transformation can help service and manufacturing firms to deliver better customer experience. Seeks to disseminate novel technical concepts and features. Addresses questions such as the relevance of e-service quality in customer satisfaction and loyalty, the IoET in marketing and healthcare, and more.

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Alle detaljer

Forlag Apple Academic Press Inc.
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 10-02-2025
Første udgivelsesår 2025
Illustrationer 17 Illustrations, color; 9 Illustrations, black and white
Fagredaktør Mohammed Majeed, Aryan Chaudhary, Raman Chadha
Originalsprog Canada
Sideantal 440
Indbinding Hardback
Forlag Apple Academic Press Inc.
Sideoplysninger 440 pages, 17 Illustrations, color; 9 Illustrations, black and white
Mål 234 x 156
ISBN-13 / EAN-13 9781774918128