Beatriz Munoz-Seca Forfatter
Visning: Type : Alle | Sprog : Engelsk | Format : Alle Der vises kun varer på engelsk
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How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy (Bog, Hardback, Engelsk)And the heart of efficiency in delivering services is people andtheir knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.
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How to Get Things Right: A Guide to Finding and Fixing Service Delivery Problems (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
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The New Operational Culture: The Case of the Theatre Industry (Bog, Hardback, Engelsk)Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage)
