Bernd Stauss Forfatter

Visning: Type : Alle | Sprog : Alle | Format : Alle

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  PRIS

  859,- kr

  FRAGT FRA 39,-

  Levering: 6 - 9 hverdage

  Bemærk: Kan leveres før jul.

  Effective Complaint Management: The Business Case for Customer Satisfaction (Bog, Hardback, Engelsk)

  Af: Bernd Stauss

  Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.

  PRIS

  859,- kr

  FRAGT FRA 39,-

  Levering: 6 - 9 hverdage

  Læg i kurv
• 

  PRIS

  268,- kr

  FRAGT FRA 39,-

  Levering: 6 - 9 hverdage

  Bemærk: Kan leveres før jul.

  Psychology of Gift-Giving (Bog, Paperback / softback, Engelsk)

  Af: Bernd Stauss

  Thus, gift giving is by no means always associated with joy, but also with stress in the search for a perfect gift and disappointment when gifts fail.The book presents central results of psychological research on gift-giving.

  PRIS

  268,- kr

  FRAGT FRA 39,-

  Levering: 6 - 9 hverdage

  Læg i kurv
• 

  PRIS

  193,- kr

  FRAGT FRA 39,-

  Levering: Skaffevare (forvent 14 - 30 hverdage)

  Bemærk: Kan ikke leveres før jul.

  Das perfekte Geschenk: Zur Psychologie des Schenkens (Bog, Paperback / softback, Tysk)

  Af: Bernd Stauss

  PRIS

  193,- kr

  FRAGT FRA 39,-

  Levering: Skaffevare (forvent 14 - 30 hverdage)

  Læg i kurv