Following on from his previous book, The Customer's Victory , François Dupuy here outlines how to manage a change process. Using practical examples... Læs mere
With a strong pedagogical format, new case studies and a helpful glossary, this is an invaluable guide both for managers having to deal with change implementation and for students and researchers of change management.
Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment.