Getting Started with ChatGPT and AI Chatbots explores the ‘big three’ AI chatbots - OpenAI ChatGPT, Microsoft / Windows Copilot and Google Gemini (Bard) - demystifying their operation, and providing a wealth of tools for thinking about how to talk to these smart tools.
Cybersecurity problems don’t always relate to technological faults. Many can be avoided or mitigated through improved cybersecurity... Læs mere
Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book... Læs mere
Agile testing brings many advantages to software teams, from increasing overall product quality to faster delivery of features.... Læs mere
This bestselling study guide explains the basic steps of software testing and how to perform effective tests... Læs mere
All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this... Læs mere
Project management is becoming less about managing tools and processes and more about delivering through people. This is the... Læs mere
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other... Læs mere
In this book you’ll discover the do’s and don’ts of pitching your ideas through a business case. You'll learn what the essential components of a business case are,... Læs mere
This essential guide for business and IT managers, developed in collaboration with CREST, explains the process of penetration testing and the... Læs mere
This practical guide to the DPO role encompasses the key activities you’ll need to manage to succeed as a DPO. Coverage includes data protection fundamentals and processes,... Læs mere
This book is a highly accessible guide to being a project manager (PM), particularly a project manager working within an IT field. The role is set out... Læs mere