Bemærk: Kan ikke leveres før jul.
Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
Bemærk: Kan ikke leveres før jul.
The second title in the successful Dutch children's book series "Dummie the Mummy", which has won numerous awards.
Bemærk: Kan ikke leveres før jul.
The full story from pig to ham, with particular attention to the processes, as well as the differences in smell, texture, taste and appearance of different hams. Including recipes, this is the perfect gift for the culinary connoisseur.
Bemærk: Kan ikke leveres før jul.
Using photographs from a detective involved in the case, Flip de Mey presents a murder investigation as well as a unique portrait of an era.
Bemærk: Kan ikke leveres før jul.
The Grande Dame of American art criticism on contemporary painting
Bemærk: Kan ikke leveres før jul.
Masterpiece: Peter Paul Rubens shows the paintings of the Flemish master as never seen before. With amazing details and full-page images this is an attractively priced pocket-size guide.
Bemærk: Kan ikke leveres før jul.
This book offers an aid to finding new ways out of the slump and in centralising innovation in every marketing plan.
Bemærk: Kan ikke leveres før jul.
Based on the series of practical examples, questionnaires and checklists you can learn how best to understand and influence your relations with stakeholders.
Bemærk: Kan ikke leveres før jul.
Wayward and inspiring reconstruction of 25 years of design made in Limburg, Belgium. Text in English and Dutch.
Bemærk: Kan ikke leveres før jul.
Taboo meets aesthetics in the photographs on Frieke Janssens.
Bemærk: Kan ikke leveres før jul.
This catalogue features a selection of the fifty most extraordinary 16th to early 18th century European drawings from the Print Room of Musea Brugge.
Bemærk: Kan ikke leveres før jul.
This book puts forward a view on the conditions that can aid accelerating change towards a sustainable low-carbon society, on possibilities for policy change, and on adaptive mechanisms that will improve decision making.