Bemærk: Kan ikke leveres før jul.
Forventes på lager: 25-11-2004
Business Hardbacks - Sales, Marketing and Customer Service A Contact Centre is fundamentally all about customers. The people, processes and technologies employed are all there to create powerful and memorable moments of truth - moments that make a difference between losing a customer and winning customers' hearts and minds.
| Forlag | Taylor & Francis Ltd |
| Forfatter | Natalie Calvert |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 25-11-2004 |
| Første udgivelsesår | 2004 |
| Fagredaktør | Natalie Calvert |
| Originalsprog | United Kingdom |
| Sideantal | 368 |
| Indbinding | Hardback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 368 pages |
| Mål | 246 x 174 |
| ISBN-13 / EAN-13 | 9780566085109 |