Linguistic Ethnography of a Multilingual Call Center: London Calling (Bog, Hardback, Engelsk) af Johanna Woydack

Linguistic Ethnography of a Multilingual Call Center: London Calling

(Bog, Hardback, Engelsk)
Forfatter: Johanna Woydack

Bemærk: Kan ikke leveres før jul.

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Beskrivelse

This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.

Læsernes anmeldelser (0)

Alle detaljer

Forlag Springer International Publishing AG
Forfatter Johanna Woydack
Type Bog
Format Hardback
Sprog Engelsk
Udgave 2019 ed.
Udgivelsesdato 11-10-2018
Første udgivelsesår 2018
Serie Communicating in Professions and Organizations
Illustrationer 38 Illustrations, black and white; XV, 214 p. 38 illus.
Originalsprog Switzerland
Sideantal 214
Indbinding Hardback
Forlag Springer International Publishing AG
Sideoplysninger 214 pages, 38 Illustrations, black and white; XV, 214 p. 38 illus.
Mål 210 x 148
ISBN-13 / EAN-13 9783319933221