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Forventes på lager: 11-10-2018
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.
| Forlag | Springer International Publishing AG |
| Forfatter | Johanna Woydack |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgave | 2019 ed. |
| Udgivelsesdato | 11-10-2018 |
| Første udgivelsesår | 2018 |
| Serie | Communicating in Professions and Organizations |
| Illustrationer | 38 Illustrations, black and white; XV, 214 p. 38 illus. |
| Originalsprog | Switzerland |
| Sideantal | 214 |
| Indbinding | Hardback |
| Forlag | Springer International Publishing AG |
| Sideoplysninger | 214 pages, 38 Illustrations, black and white; XV, 214 p. 38 illus. |
| Mål | 210 x 148 |
| ISBN-13 / EAN-13 | 9783319933221 |