Linguistic Ethnography of a Multilingual Call Center: London Calling (Bog, Paperback / softback, Engelsk) af Johanna Woydack
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Linguistic Ethnography of a Multilingual Call Center: London Calling

(Bog, Paperback / softback, Engelsk)
Forfatter: Johanna Woydack
Linguistic Ethnography of a Multilingual Call Center: London Calling
Forlag: Springer Nature Switzerland AG

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This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.

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Forlag Springer Nature Switzerland AG
Forfatter Johanna Woydack
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave Softcover Reprint of the Original 1st 2019 ed.
Udgivelsesdato 03-01-2019
Første udgivelsesår 2019
Serie Communicating in Professions and Organizations
Illustrationer 38 Illustrations, black and white; XV, 214 p. 38 illus.
Originalsprog Switzerland
Sideantal 214
Indbinding Paperback / softback
Forlag Springer Nature Switzerland AG
Sideoplysninger 214 pages, 38 Illustrations, black and white; XV, 214 p. 38 illus.
Mål 210 x 148
ISBN-13 / EAN-13 9783030066390