Managing Service Operations: Design and Implementation (Bog, Paperback / softback, Engelsk)
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Managing Service Operations: Design and Implementation

(Bog, Paperback / softback, Engelsk)
Forfattere: William J Hollins, Sadie Shinkins
Managing Service Operations: Design and Implementation
Forlag: SAGE Publications Inc

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Guiding readers through each stage in the design and implementation of service operations, this book combines examples that are easy to relate to with theory. It contains chapters that include: Chapter objectives; Short cases; Student exercises; Chapter summaries; Further reading section; and A glossary of key terms.

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Alle detaljer

Forlag SAGE Publications Inc
Forfattere William J Hollins, Sadie Shinkins
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 18-09-2006
Første udgivelsesår 2006
Originalsprog United States
Sideantal 312
Indbinding Paperback / softback
Forlag SAGE Publications Inc
Sideoplysninger 312 pages
Mål 241 x 170 x 18
ISBN-13 / EAN-13 9781412929530