Service Innovation and Management: Digitalization, Service Infusion and Customer Experience
(Bog, Hardback, Engelsk)
- Type: Bog
- Format: Hardback
-
Sprog:
Engelsk
- ISBN-13: 9783031765599
- Se flere detaljer ▼
Bemærk: Kan ikke leveres før jul.
Beskrivelse
By applying the lens of service innovation to digitalization and service infusion, the book showcases how firms can overcome the service and digitalization paradoxes, transform service provision, and improve the customer experience.
Læsernes anmeldelser (0)
Alle detaljer
| Forlag | Springer International Publishing AG |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgave | 2025 ed. |
| Udgivelsesdato | 29-01-2025 |
| Første udgivelsesår | 2025 |
| Serie | Future of Business and Finance |
| Illustrationer | 12 Illustrations, color; 4 Illustrations, black and white; XII, 184 p. 16 illus., 12 illus. in color. |
| Fagredaktør | Lars Witell |
| Originalsprog | Switzerland |
| Sideantal | 184 |
| Indbinding | Hardback |
| Forlag | Springer International Publishing AG |
| Sideoplysninger | 184 pages, 12 Illustrations, color; 4 Illustrations, black and white; XII, 184 p. 16 illus., 12 illu |
| Mål | 235 x 155 |
| ISBN-13 / EAN-13 | 9783031765599 |