Service Quality: Research Perspectives (Bog, Hardback, Engelsk)

Service Quality: Research Perspectives

(Bog, Hardback, Engelsk)
Forfattere: Benjamin Schneider, Susan Schoenberger White

Bemærk: Kan ikke leveres før jul.

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Beskrivelse

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

Læsernes anmeldelser (0)

Alle detaljer

Forlag SAGE Publications Inc
Forfattere Benjamin Schneider, Susan Schoenberger White
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 21-01-2004
Første udgivelsesår 2004
Serie Foundations for Organizational Science
Originalsprog United States
Sideantal 200
Indbinding Hardback
Forlag SAGE Publications Inc
Sideoplysninger 200 pages
Mål 228 x 152
ISBN-13 / EAN-13 9780761921462