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Forventes på lager: 15-05-2003
Provides a consideration of how services are conceptualized, designed and managed, creating the basis for an understanding of the multi-dimensional aspects of services. This book explores the effect of organizational structures, management styles, marketing and management competencies on service management decision making and implementation.
| Forlag | SAGE Publications Inc |
| Forfatter | Audrey Gilmore |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 15-05-2003 |
| Første udgivelsesår | 2003 |
| Originalsprog | United States |
| Sideantal | 216 |
| Indbinding | Paperback / softback |
| Forlag | SAGE Publications Inc |
| Sideoplysninger | 216 pages |
| Mål | 241 x 171 x 13 |
| ISBN-13 / EAN-13 | 9780761941583 |