Services Marketing and Management (Bog, Paperback / softback, Engelsk) af Audrey Gilmore

Services Marketing and Management

(Bog, Paperback / softback, Engelsk)
Forfatter: Audrey Gilmore

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Beskrivelse

Provides a consideration of how services are conceptualized, designed and managed, creating the basis for an understanding of the multi-dimensional aspects of services. This book explores the effect of organizational structures, management styles, marketing and management competencies on service management decision making and implementation.

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Alle detaljer

Forlag SAGE Publications Inc
Forfatter Audrey Gilmore
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 15-05-2003
Første udgivelsesår 2003
Originalsprog United States
Sideantal 216
Indbinding Paperback / softback
Forlag SAGE Publications Inc
Sideoplysninger 216 pages
Mål 241 x 171 x 13
ISBN-13 / EAN-13 9780761941583