Start with the Customer: How to deliver world-class customer service (Bog, Paperback / softback, Engelsk) af Peter Cross
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Start with the Customer: How to deliver world-class customer service

(Bog, Paperback / softback, Engelsk)
Forfattere: Peter Cross, Jo Causon
Start with the Customer: How to deliver world-class customer service
Forlag: Pearson Education Limited

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Beskrivelse

Start with the Customer will reframe your understanding of the modern customer, guide you through the forces shaping their behaviour, reveal the golden rules and cardinal sins of service and help you build a world class service culture, fit for whatever you're selling and wherever you're selling it.

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Alle detaljer

Forlag Pearson Education Limited
Forfattere Peter Cross, Jo Causon
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 26-08-2025
Første udgivelsesår 2025
Originalsprog United Kingdom
Sideantal 256
Indbinding Paperback / softback
Forlag Pearson Education Limited
Sideoplysninger 256 pages
Mål 215 x 139 x 18
ISBN-13 / EAN-13 9781292471457