The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It (Bog, Paperback / softback, Engelsk)
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The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It

(Bog, Paperback / softback, Engelsk)
Forfattere: Cary Cooper, Sean O'Meara
The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It
Forlag: Kogan Page Ltd

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Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.

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Alle detaljer

Forlag Kogan Page Ltd
Forfattere Cary Cooper, Sean O'Meara
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 03-10-2019
Første udgivelsesår 2019
Originalsprog United Kingdom
Sideantal 360
Indbinding Paperback / softback
Forlag Kogan Page Ltd
Sideoplysninger 360 pages
Mål 141 x 216 x 19
ISBN-13 / EAN-13 9780749493202