The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next... (Bog, Hardback, Engelsk) af Colin Shaw
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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level

(Bog, Hardback, Engelsk)
Forfattere: Colin Shaw, Ryan Hamilton
The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level
Forlag: Palgrave Macmillan

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Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.

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Alle detaljer

Forlag Palgrave Macmillan
Forfattere Colin Shaw, Ryan Hamilton
Type Bog
Format Hardback
Sprog Engelsk
Udgave 1st ed. 2016
Udgivelsesdato 20-08-2016
Første udgivelsesår 2016
Illustrationer 23 Illustrations, black and white
Originalsprog United Kingdom
Sideantal 216
Indbinding Hardback
Forlag Palgrave Macmillan
Sideoplysninger 216 pages, 23 Illustrations, black and white
Mål 220 x 155 x 18
ISBN-13 / EAN-13 9781137534286