The Language of Service Encounters: A Pragmatic-Discursive Approach
(Bog, Paperback / softback, Engelsk)
Forlag:
Cambridge University Press
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9781108718752
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Formater og udgaver
Beskrivelse
A comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, this book sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico.
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Alle detaljer
| Forlag | Cambridge University Press |
| Forfatter | J. Cesar (Indiana University) Felix-Brasdefer |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 16-05-2019 |
| Første udgivelsesår | 2019 |
| Illustrationer | Worked examples or Exercises; 14 Tables, black and white; 19 Halftones, unspecified; 19 Halftones, black and white |
| Originalsprog | United Kingdom |
| Sideantal | 296 |
| Indbinding | Paperback / softback |
| Forlag | Cambridge University Press |
| Sideoplysninger | 296 pages, Worked examples or Exercises; 14 Tables, black and white; 19 Halftones, unspecified; 19 H |
| Mål | 153 x 227 x 22 |
| ISBN-13 / EAN-13 | 9781108718752 |