The Language of Service Encounters: A Pragmatic-Discursive Approach (Bog, Hardback, Engelsk)
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The Language of Service Encounters: A Pragmatic-Discursive Approach

(Bog, Hardback, Engelsk)
Forfatter: J. Cesar (Indiana University) Felix-Brasdefer
The Language of Service Encounters: A Pragmatic-Discursive Approach
Forlag: Cambridge University Press

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Beskrivelse

A comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, this book sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico.

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Alle detaljer

Forlag Cambridge University Press
Forfatter J. Cesar (Indiana University) Felix-Brasdefer
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 30-04-2015
Første udgivelsesår 2015
Illustrationer 14 Tables, black and white; 19 Halftones, unspecified; 19 Halftones, black and white
Originalsprog United Kingdom
Sideantal 296
Indbinding Hardback
Forlag Cambridge University Press
Sideoplysninger 296 pages, 14 Tables, black and white; 19 Halftones, unspecified; 19 Halftones, black and white
Mål 238 x 160 x 26
ISBN-13 / EAN-13 9781107035829