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  6. Values-based Service for Sustainable Business: Lessons from IKEA

Values-based Service for Sustainable Business: Lessons from IKEA

(Bog, Hardback, Engelsk)
Forfattere: Bo (Karlstad University Edvardsson, Bo (Karlstad University Enquist
Values-based Service for Sustainable Business: Lessons from IKEA
Forlag: Taylor & Francis Ltd

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This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

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Alle detaljer

Forlag Taylor & Francis Ltd
Forfattere Bo (Karlstad University Edvardsson, Bo (Karlstad University Enquist
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 31-10-2008
Første udgivelsesår 2008
Serie Routledge Studies in Management, Organizations and Society
Illustrationer 4 Tables, black and white; 4 Line drawings, black and white; 4 Illustrations, black and white
Originalsprog United Kingdom
Sideantal 144
Indbinding Hardback
Forlag Taylor & Francis Ltd
Sideoplysninger 144 pages, 4 Tables, black and white; 4 Line drawings, black and white; 4 Illustrations, black and w
Mål 222 x 140 x 14
ISBN-13 / EAN-13 9780415458535