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This bestseller shows how to design and analyze experiments statistically, drive process and product innovation, and improve productivity. It presents an approach to... Læs mere
This cross-disciplinary business book develops insight for the management of businesses operating in various economic sectors that take a proactive approach to the triple dimension of sustainability (economic, social and environmental).
Operational excellence, as a quest in the prevailing digital era, is predicated on a systems view of the operating environments in business, industry,... Læs mere
This book helps professionals to turn their own Six Sigma projects into reality. Using a sample project, the book guides readers through all aspects of Six Sigma, from identifying and defining a suitable project topic, to sustainably managing its success in the control phase.
This book helps professionals to turn their own Six Sigma projects into reality. Using a sample project, the book guides readers through all aspects of Six Sigma, from identifying and defining a suitable project topic, to sustainably managing its success in the control phase.
This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations
A 'how-to' book that serves as a practical guide for implementing Six Sigma and Lean... Læs mere
Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity management, has been a decade in the making
Examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality... Læs mere
This book, which has been prepared by an international group of experts, provides comprehensive guidance for the design, planning and implementation of assessments and monitoring programmes for water bodies used for recreation.
Providing a model for quality management, this book combines the theoretical base of Dr W Edwards Deming and practical techniques of the Japanese into a... Læs mere