Ivaylo Yorgov Forfatter
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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively (Bog, Paperback / softback, Engelsk)
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
Levering: Skaffevare (forvent 14 - 30 hverdage)
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