Ivaylo Yorgov Forfatter
Visning: Type : Alle | Sprog : Alle | Format : Alle
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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively (Bog, Hardback, Engelsk)A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively (Bog, Paperback / softback, Engelsk)A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The Abusive Customer: Breaking the Silence Around Customers’ Aggressive Behavior (Bog, Hardback, Engelsk)This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
Levering: Skaffevare (forvent 14 - 30 hverdage)
