The New Customer Experience Management: Why and How the Companies of the Future Addre... (Bog, Paperback / softback, Engelsk)

The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

(Bog, Paperback / softback, Engelsk)
Forfatter: Ivaylo Yorgov

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Beskrivelse

A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.

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Alle detaljer

Forlag Taylor & Francis Ltd
Forfatter Ivaylo Yorgov
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 11-11-2022
Første udgivelsesår 2022
Illustrationer 2 Line drawings, black and white; 2 Halftones, black and white; 4 Illustrations, black and white
Originalsprog United Kingdom
Sideantal 136
Indbinding Paperback / softback
Forlag Taylor & Francis Ltd
Sideoplysninger 136 pages, 2 Line drawings, black and white; 2 Halftones, black and white; 4 Illustrations, black an
Mål 152 x 228 x 13
ISBN-13 / EAN-13 9781032313412