This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges... Læs mere
This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges... Læs mere
This handbook provides students with an essential understanding of the skills and knowledge needed to work in the Tourism, Hospitality and Events industries. It offers reflective, reflexive and critical analysis on personal, academic and professional development.
This handbook provides students with an essential understanding of the skills and knowledge needed to work in the Tourism, Hospitality and Events industries. It offers reflective, reflexive and critical analysis on personal, academic and professional development.