Packed with real-world examples and grounded in best practices, learn how to deliver multi-layered experiences which will surprise and delight customers in equal measure
Get on top of your tax with the UK's bestselling tax handbook, learn how to complete self-assessment tax returns and discover advice on a range of tax saving tips.
Leverage AI and new technologies to build trust with your customers and guide them through their complex buying journeys in this increasingly digital era.
Leverage AI and new technologies to build trust with your customers and guide them through their complex buying journeys in this increasingly digital era.
Perform effectively, sustainably and happily at work by learning how to manage your energy levels.
Perform effectively, sustainably and happily at work by learning how to manage your energy levels.
Build an AI strategy for the HR function with this practical book written specifically for future-focused HR leaders.
Build an AI strategy for the HR function with this practical book written specifically for future-focused HR leaders.
Coach your organization for data-driven change and condition it to attain excellence in its data capabilities, mindset and performance with this guide for data leaders.
Design training and educational programmes to improve learning, engagement and skills development for office based and hybrid workers.
Design training and educational programmes to improve learning, engagement and skills development for office based and hybrid workers.
Written for senior change managers, wellbeing specialists and postgraduate students, this evidence-based guide explores the impact of business change on employee wellbeing.