Measuring Service Performance: Practical Research for Better Quality
(Bog, Hardback, Engelsk)
Forlag:
Taylor & Francis Ltd
- Type: Bog
- Format: Hardback
-
Sprog:
Engelsk
- ISBN-13: 9781472411914
- Se flere detaljer ▼
Beskrivelse
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound.
Læsernes anmeldelser (0)
Alle detaljer
| Forlag | Taylor & Francis Ltd |
| Forfatter | Ralf Lisch |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 21-03-2014 |
| Første udgivelsesår | 2014 |
| Originalsprog | United Kingdom |
| Sideantal | 214 |
| Indbinding | Hardback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 214 pages |
| Mål | 251 x 177 x 19 |
| ISBN-13 / EAN-13 | 9781472411914 |