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Forventes på lager: 01-08-2025
Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.
| Forlag | Taylor & Francis Ltd |
| Forfatter | Ian Smith |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgave | 3 ed |
| Udgivelsesdato | 01-08-2025 |
| Første udgivelsesår | 2025 |
| Originalsprog | United Kingdom |
| Sideantal | 232 |
| Indbinding | Hardback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 232 pages |
| Mål | 246 x 189 |
| ISBN-13 / EAN-13 | 9781138433236 |