The Multichannel Challenge: Integrating customer experiences for profit

(Bog, Hardback, Engelsk)
Forfattere: Hugh Wilson, Rod Street, Lindsay Bruce

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Based on IBM's worldwide experience and the huge research reach of Cranfield, this guide is full of major international cases, guiding you to easy implementation. From strategy to metrics, it shows how the best companies blend and balance channels to maximum sales effect, and how you can apply this in your own organisation.

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Forlag Taylor & Francis Ltd
Forfattere Hugh Wilson, Rod Street, Lindsay Bruce
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 02-08-2017
Første udgivelsesår 2017
Originalsprog United Kingdom
Sideantal 248
Indbinding Hardback
Forlag Taylor & Francis Ltd
Sideoplysninger 248 pages
Mål 246 x 189
ISBN-13 / EAN-13 9781138441040