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The book presents a holistic approach to organization performance improvements through lessons learned... Læs mere
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This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural... Læs mere
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This innovative book proposes new methodologies for the measurement of entrepreneurship by applying techniques of demography, engineering, mathematics... Læs mere
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Enterprise Level Security 2: Advanced Topics in an Uncertain World follows on from the authors’ first... Læs mere
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Design Against Crime will aid the design profession to meet the challenges presented by the competing needs and complex... Læs mere
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The EU's General Data Protection Regulation created the position of corporate Data Protection Officer (DPO), who is empowered to ensure the... Læs mere
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The book provides a theoretically and empirically grounded discussion how to design and use business intelligence (BI) and Big Data... Læs mere
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This book outlines a strategic approach to Big Data that will render a business Agile. It discusses the important competencies required to streamline and focus on the analytics and presents a roadmap for implementing such analytics in business.
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This book addresses the integration of all the new tools and technologies presented in today’s plethora of artificial intelligence tools and... Læs mere
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Organizations capture and deploy what they have learned in four ways: Culture, Old Pros, Archives, and Processes. This book describes the four approaches, their strength and shortcomings, and their interactions.