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Customer Service for Hospitality and Tourism

(Bog, Paperback / softback, Engelsk)
Forfattere: Simon (University of South Carolina) Hudson, Louise (freelance journalist specializing in sport and travel writing) Hudson
Customer Service for Hospitality and Tourism
Forlag: Goodfellow Publishers Limited

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Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

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Alle detaljer

Forlag Goodfellow Publishers Limited
Forfattere Simon (University of South Carolina) Hudson, Louise (freelance journalist specializing in sport and travel writing) Hudson
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave 4 ed
Udgivelsesdato 30-04-2025
Første udgivelsesår 2025
Illustrationer 40 Figures
Originalsprog United Kingdom
Sideantal 352
Indbinding Paperback / softback
Forlag Goodfellow Publishers Limited
Sideoplysninger 352 pages, 40 Figures
Mål 173 x 246 x 19
ISBN-13 / EAN-13 9781917433105