Bemærk: Kan ikke garanteres før jul.
Forventes på lager: 30-04-2025
Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.
| Forlag | Goodfellow Publishers Limited |
| Forfattere | Simon (University of South Carolina) Hudson, Louise (freelance journalist specializing in sport and travel writing) Hudson |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgave | 4 ed |
| Udgivelsesdato | 30-04-2025 |
| Første udgivelsesår | 2025 |
| Illustrationer | 40 Figures |
| Originalsprog | United Kingdom |
| Sideantal | 352 |
| Indbinding | Paperback / softback |
| Forlag | Goodfellow Publishers Limited |
| Sideoplysninger | 352 pages, 40 Figures |
| Mål | 173 x 246 x 19 |
| ISBN-13 / EAN-13 | 9781917433105 |