Nigel Hill Forfatter
Visning: Type : Alle | Sprog : Alle | Format : Alle
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Bemærk: Kan ikke leveres før jul.
How to Measure Customer Satisfaction (Bog, Paperback / softback, Engelsk)Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the CSM programme throughout the organisation.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
How to Measure Customer Satisfaction (Bog, Hardback, Engelsk)Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the CSM programme throughout the organisation.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The Handbook of Customer Satisfaction and Loyalty Measurement (Bog, Hardback, Engelsk)The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The Handbook of Customer Satisfaction and Loyalty Measurement (Bog, Paperback / softback, Engelsk)The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.
Levering: Skaffevare (forvent 14 - 30 hverdage)
