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Gain essential skills for career development with this essential and exhaustive guide to the process of minute-taking, from start to finish.
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Understand the interrelationship between culture, conduct and ethics with this Chartered Banker Institute endorsed book.
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Understand the do's and don'ts, and dismiss the fallacies of using social media for business in this well researched and practical guide.
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Drive efficient sourcing within your organization through applying the highly successful concepts and methods used in IKEA.
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Identify and attract the people with the skills your organization needs to meet its business goals and keep these employees engaged to avoid them taking their expertise to your competitors.
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Explore how the future of human work enhanced by machines will open the door to a new golden age of innovation, discovery, operational efficiency and opportunity.
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Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.
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Presents a cutting edge, strategic framework to help marketers capably and confidently integrate artificial intelligence into unparalleled marketing practice.
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Use this practical guide to implement HR processes that benefit both employees and the business as a whole and develop essential skills for HR professionals.
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Draws customer-centric marketing and innovative business strategy together into a breakthrough formula for transformative, long-term growth.
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Remove unconscious bias from business processes and create an environment of real inclusion where employees feel valued, able to be themselves and perform to their full potential while boosting company profits.
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Understand the importance of city infrastructures, transport planning and the implications for urban logistics with this in-depth, research-based book.