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Build self-awareness across key aspects of your coaching practice to produce the best outcome for your clients with this comprehensive resource.
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Diversity in Coaching explores the implications on coaching of gender, generational, cultural, national and racial diversity.
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Communicate effectively in writing, both to avoid misunderstanding and to keep the attention of readers, whatever the message might be.
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Learn about the airline industry and strategic air transport management, through in-depth analysis and new models for practice.
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Establish the proper systems and procedures for effective health and safety management and the legal requirements that businesses need to be aware of with this guide for UK employers.
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Place a compelling purpose at the heart of your business strategy with this inspiring framework for organisational success.
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Create an audio language to support your brand identity with a step-by-step guide backed by real life insights and cutting-edge research.
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Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
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Benefit from a complete overview and step-by-step guide to the tools, techniques and application of category management.
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Design learning experiences based on evidence to improve training effectiveness and boost performance.
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Understand and apply the principles of systemic coaching and constellations to enhance your coaching practice with the latest edition of this popular guide.
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Learn how to build and expertly lead a fulfilled and purposeful human-centred organization using the thinking of four of the greatest philosophers.