Service Management and Marketing Principles: Competing in the Service Economy (Bog, Paperback / softback, Engelsk)

Service Management and Marketing Principles: Competing in the Service Economy

(Bog, Paperback / softback, Engelsk)
Forfattere: Jay Kandampully, David J. (University of Queensland Solnet

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Beskrivelse

This book explores the service economy and challenges that all organizations face as goods and services make way for a world where customers (B2C) and businesses (B2B) seek seamless, thoughtful and exceptional experiences.

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Alle detaljer

Forlag Taylor & Francis Ltd
Forfattere Jay Kandampully, David J. (University of Queensland Solnet
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 07-06-2024
Første udgivelsesår 2024
Illustrationer 8 Tables, black and white; 22 Halftones, black and white; 22 Illustrations, black and white
Originalsprog United Kingdom
Sideantal 234
Indbinding Paperback / softback
Forlag Taylor & Francis Ltd
Sideoplysninger 234 pages, 8 Tables, black and white; 22 Halftones, black and white; 22 Illustrations, black and whi
Mål 231 x 155 x 16
ISBN-13 / EAN-13 9781032749655