Understand the psychological factors which create engaging and inspiring places to work with this accessible overview.
Explore the advertising landscape from a global perspective.
Understanding the Professional Buyer is a practical guide for sales professionals. Providing insight into the behaviour and strategies of buyers it Includes guidance on; motivations and rewards, purchasing analysis and negotiation.
Get advice on handling social or workplace situations to improve your chances of keeping or getting a new and better job, from learning how to get along with others to improving personal effectiveness.
Develop your leadership presence and project confidence, credibility and charisma to impact and influence others.
Emotional Fitness Coaching is the practical approach to applying the principles of emotional intelligence to the workplace to create a healthy, positive and creative environment in every situation.
The Complete Guide to Recruitment provides comprehensive information on every stage of recruitment, including; advertising, selection, assessment and induction as well how to create a recruitment strategy.
Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations, globalization and... Læs mere
Your go-to guide for thinking and solving problems creatively at work.
With this upper-level textbook for tourism and hospitality management students, learn strategies to navigate and respond effectively to the major crises impacting today's travel industry.
Learn how to negotiate as a human in a world that is increasingly automated, fragmented and online.
Use this evidence-based guide including insights from psychology, neuroscience and new technology to build a robust pipeline of future-proof talent for sustained business success.