The Customering Method: From CX Dogma to Customer Science (Bog, Paperback / softback, Engelsk) af Aarron Spinley

The Customering Method: From CX Dogma to Customer Science

(Bog, Paperback / softback, Engelsk)
Forfatter: Aarron Spinley

Bemærk: Kan leveres før jul.

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Beskrivelse

Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.

Læsernes anmeldelser (0)

Alle detaljer

Forlag Taylor & Francis Ltd
Forfatter Aarron Spinley
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 01-11-2024
Første udgivelsesår 2024
Illustrationer 44 Tables, black and white; 40 Line drawings, black and white; 40 Illustrations, black and white
Originalsprog United Kingdom
Sideantal 292
Indbinding Paperback / softback
Forlag Taylor & Francis Ltd
Sideoplysninger 292 pages, 44 Tables, black and white; 40 Line drawings, black and white; 40 Illustrations, black an
Mål 233 x 157 x 19
ISBN-13 / EAN-13 9781032823089