Bemærk: Kan leveres før jul.
Forventes på lager: 01-11-2024
Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.
| Forlag | Taylor & Francis Ltd |
| Forfatter | Aarron Spinley |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 01-11-2024 |
| Første udgivelsesår | 2024 |
| Illustrationer | 44 Tables, black and white; 40 Line drawings, black and white; 40 Illustrations, black and white |
| Originalsprog | United Kingdom |
| Sideantal | 292 |
| Indbinding | Paperback / softback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 292 pages, 44 Tables, black and white; 40 Line drawings, black and white; 40 Illustrations, black an |
| Mål | 233 x 157 x 19 |
| ISBN-13 / EAN-13 | 9781032823089 |