Der er 9 underkategorier
Kundeservice
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
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AI First: The Playbook for a Future-Proof Business and Brand (Bog, Hardback, Engelsk)What does the rapid rise and astonishing rate of improvement of AI mean for brands in the next five years? Listen to what OpenAI CEO Sam... Læs mere
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The Trusted Advisor (Bog, Paperback / softback, Engelsk)In order to survive, today's professionals must earn the trust of their clients and re-earn it throughout their careers. Now David Maister, the famed ""guru's guru,"" joins forces... Læs mere
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Winning on Purpose: The Unbeatable Strategy of Loving Customers (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
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How To Become A Rainmaker (Bog, Paperback / softback, Engelsk)Rainmakers are the people who bring money into their organisations and this book is packed with hints and tips to pursue prospective customers and keep them.
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The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world (Bog, Hardback, Engelsk)By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from ‘I see it’ to ‘I love it’ in today’s digital environment.
Levering: 6 - 9 hverdage -
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The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world (Bog, Paperback / softback, Engelsk)By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from ‘I see it’ to ‘I love it’ in today’s digital environment.
Levering: 6 - 9 hverdage -
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The Ten Principles Behind Great Customer Experiences, The: The Ten Principles Behind Great Customer Experiences (Bog, Paperback / softback, Engelsk)Levering: 6 - 9 hverdage -
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (Bog, Hardback, Engelsk)Praise for The Best Service Is No Service "A very sharp and practical treatise on... Læs mere
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The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
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The Business of Belonging: How to Make Community your Competitive Advantage (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage
