Der er 9 underkategorier
Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
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Copy, Copy, Copy: How to Do Smarter Marketing by Using Other People's Ideas (Bog, Paperback / softback, Engelsk)THE #1 HACK FOR SMARTER MARKETING We all want new answers and new solutions for the very real and pressing challenges that our organizations face. New things to point to and talk about, new ways of working and new ways of thinking that might just be better than the old ways.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Customer Service: Career Success Through Customer Loyalty (Bog, Paperback / softback, Engelsk)Levering: 6 - 9 hverdage -
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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business (Bog, Hardback, Engelsk)Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.
Levering: 6 - 9 hverdage -
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CRM at the Speed of Light, Fourth Edition (Bog, Hardback, Engelsk)The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.
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Customer-Centric Marketing: Supporting Sustainability in the Digital Age (Bog, Paperback / softback, Engelsk)Improve how customers perceive a business by tapping into the benefits of sustainable development through digital marketing.
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The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets (Bog, Paperback / softback, Engelsk)Protect and strengthen key accounts with this hard-hitting, no-nonsense guide to managing important business relationships.
Levering: 6 - 9 hverdage -
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Consumer Rights & Protection in India (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business (Bog, Hardback, Engelsk)Learn how to adopt ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective, to keep up with the demands of the customer of the future.
Levering: 6 - 9 hverdage -
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Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
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This Is Service Design Methods: A Companion to This Is Service Design Doing (Bog, Paperback / softback, Engelsk)In this book, you’ll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation.
Levering: 6 - 9 hverdage -
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The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations (Bog, Paperback / softback, Engelsk)This is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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