Der er 9 underkategorier
Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
-
Bemærk: Kan ikke leveres før jul.
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine (Bog, Hardback, Engelsk)A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you a proven... Læs mere
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Excellence in Managing Worldwide Customer Relationships (Bog, Hardback, Engelsk)This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Digital Channels and Social Media Management in Luxury Markets (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers (Bog, Paperback / softback, Engelsk)Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating a customer experience that appeals to the most powerful consumer decision makers: women.
Levering: Print on Demand (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
CRM For Dummies (Bog, Paperback / softback, Engelsk)Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader's guide to managing customer interactions. Customer relationship... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life (Bog, Hardback, Engelsk)Know What You’re FOR details an effective growth strategy for businesses and nonprofits by closing the gap between two... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Service Design for Business: A Practical Guide to Optimizing the Customer Experience (Bog, Hardback, Engelsk)A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships (Bog, Paperback / softback, Engelsk)This book is for anyone who works serving customers in a B2C company or other businesses in a B2B... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Relationship Management: Concept, Strategy, and Tools (Bog, Hardback, Engelsk)This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Perfect Phrases for Customer Service, Second Edition (Bog, Paperback / softback, Engelsk)Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation (Bog, Paperback / softback, Engelsk)Steven Van Belleghem uses his research into more than 300 innovative companies, to answer the question of how to be customer-oriented in a world of automation and digitalisation.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Brilliant Customer Service (Bog, Paperback / softback, Engelsk)'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide... Læs mere
Levering: 6 - 9 hverdage
